Samuel Reynaert

Wassalon-kassa grew out of an idea of Samuel and Maxime: to develop a till system that truly fits the day-to-day running of a laundromat. With our technical background, we wanted to create a solution that is simple to use, yet reliable and professional.

To offer the support and service that go with it, we work with a fixed team of installers and technicians as subcontractors. All of them people with a technical background and experience in professional and industrial environments. We apply that same no-nonsense mentality to everything we do.

When you call us, you get someone on the line straight away who knows both the software and the hardware. No call centre, no being passed along several support levels and no ticket that sits for days. We find out right away what is going on and how we can fix it.

So we are not salespeople, we are engineers. If you request a demo, don't expect a rehearsed pitch from us, but an honest conversation. You talk to people who know the product and use it every day in practice. Together we look at how your laundromat works today, where you run into trouble and whether our solution can genuinely add value.

A demo can also always take place in our own laundromat, Het Wasfabriekje in Sleidinge. There you can see and try the till and the accompanying hardware yourself in a real working environment, rather than in a showroom.

We are also not afraid to say if our solution isn't the right fit for you. A real connection and good, fitting advice are after all much more valuable to us than a quick sale.